Inquiry Handling Services

Inquiry handling is the basic part of inbound call center services. An inbound call center operates as an information center to answer sorts of customer queries. These information centers offer clients information on products and services. Inquiry handling aids you to double check the information’s about product delivery to the customer and also categorize this information on the basis of the customer attributes and preferred segmentation

Inquiry Handling is done via

Telephone Response Email Response Website Response Managing Information Requests Multiple languages Voice Response Dealer, Agent or Distributor Locator

Our Services and Their Features

GoOutsource’s team of well-trained personals manages every aspect of inquiry handling. We have well equipped, state-of-the-art technological infrastructure to offer the timely response on telephone, email or website with the help of our talented professionals having the potential to deal with any kind of customer inquiries. With our specialized customer relationship management, our clients are significantly profited as they can wittily mold their products/ services to outfit customer’s current buying pattern and behavior